Modjo.ai is a conversation analytics tool that records, transcribes, and analyzes sales calls to extract data that improves team performance.
Prerequisites:
- You must have a Ringover Business or Advanced account to benefit from this integration 💳
- The integration must be performed by an administrator or technical account in Ringover
- The integration must be carried out with a Modjo administrator account
Step 1: Create an API key
💻 Go to your Dashboard > Developer > API and click on “Generate an API key”.
Name it "Modjo" then grant it all read access permissions. Then, copy the API key and save it for step 3.
Make sure that call recording is enabled.
Step 2: Add Modjo to your Ringover webhooks
💻 Go to your Dashboard > Developer > Webhook
Scroll down to the After-call work line, add the URL:
https://api.modjo.ai/providers/ringover/hooks/recordings/your-company-name
Where "your-company-name" is your Modjo identifier.
If there is already a URL in this field, you can simply add the Modjo URL using a semicolon ";" to separate the two URLs.
In the "Answered calls" line, add the URL:
https://api.modjo.ai/providers/ringover/hooks/call_begin/your-company-name
Where "your-company-name" is your Modjo identifier.
If there is already a URL in this field, you can simply add the Modjo URL using a semicolon ";" to separate the two URLs.
Step 3: Configure your Ringover key and link users in Modjo
Set the integration behavior according to your needs using the settings. To do this, return to Dashboard> Store> Integration and click on "Modjo".
A form appears (scroll up if you don’t see it). In the "API key" field, paste the API key you created in step 1.
Then, in the "User" tab, link each of your Modjo users to their Ringover user. You can use the "Auto-match" button to let Modjo match users based on email correspondence.
Click "Save" 💾
For more information on configuration, check our dedicated section "How to configure your tool?".
There you go, Ringover is now integrated with Modjo! 🎉