A robotic voice is a common issue that can affect the quality of VoIP calls. If you hear a robotic voice as soon as a client answers your call, it is often caused by Chrome taking too long ⏱ to process the audio stream.
1. Hang up the call and restart your browser
Sometimes, simply restarting Chrome can temporarily fix the issue.
2. Clear your browser cache
Clearing the cache can free up space and improve browser performance in Chrome:
- Click on the menu (three dots in the top-right corner).
- Go to More tools > Clear browsing data.
- Select Cached images and files, then click Clear data.
3. Check your computer’s performance
Make sure your computer has enough resources available:
- Close unnecessary applications or tabs to free up RAM.
- Restart your computer if needed.
4. Test your network connection
An unstable or overloaded connection can also cause robotic voices:
- Use an Ethernet cable for more stable connectivity.
- Limit network usage (e.g., streaming, downloads) during your calls.
5. Check for updates
Ensure that:
- Chrome is updated: Go to Chrome menu > Help > About Google Chrome.
- Your operating system and network/audio drivers are also up to date.
6. Contact our technical support
If the issue persists despite these steps, please contact our technical support team. We will help you identify and resolve the problem. 👨💻
By following these recommendations, you can eliminate robotic voices and enjoy seamless calls with Ringover! 😊
See our article 📰 5 Simple Steps for Optimizing the Quality of Your VoIP Calls