Designed for HR teams and modern recruiters, Flatchr centralizes the recruitment process by consolidating applications, simplifying job postings, and facilitating team collaboration. This integration enables users to enjoy Ringover’s smart telephony features directly from their Flatchr interface.
Integrating Ringover with Flatchr offers you the following benefits:
- Make your calls directly from the Flatchr interface with a single click using our click-to-call feature.
- Centralize the history of your interactions: calls, SMS messages, and WhatsApp conversations are automatically logged in your candidate records.
- Synchronize your contacts in real time: data is automatically updated from Flatchr to Ringover.
- Take advantage of Ringover’s artificial intelligence: access automatic summaries and transcription links directly from your Flatchr-integrated call log.
Let’s now move on to integrating the tool 📳
Prerequisites:
- You must have a Ringover Business or Advanced account to benefit from this integration.
- The integration must be carried out by a Ringover account administrator.
- You must use a Flatchr account with administrator role to complete the integration.
Step 1 - Generate an API key in Flatchr
- Go to Flatchr, then open the Settings menu:
- In the left menu, scroll down and click on "Advanced" as shown below:
- Click on the "API" tab
- Click on the "Add a key" button
- Name your key and click on "Add"
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Then copy these two items:
- Your API key
- Your company key
Step 2 - Activation in Ringover
Now go to Ringover at Dashboard>Store>Integrations. Search for "Flatchr" and then click on it:
A pop-up window will appear, where you’ll need to:
- Add your API key in the "Token" field
- Add your company key
Then click on "Activate".
Step 3 - Integration configuration
Open the Flatchr integration and start configuring it from the side panel.
Click on Manage users to link your Ringover users with your Flatchr users and ensure their activities are properly synced.
Enable automatic synchronization of contacts to import your Flatchr candidate information into the Ringover Dialer.
Map fields to ensure important information is correctly transferred from Flatchr to the Ringover Dialer (the "Info" section of your dialer).
To benefit from call summaries and AI transcription links in Ringover, make sure to enable call recording from your Dashboard>Users section, as explained on this page.
For more information about configuration, check our dedicated section "How to configure your tool?".
The integration is now complete! 🎉
You can now make your first calls by installing the Ringover click-to-call extension.
Simply click on a number displayed in Flatchr to automatically launch the call with your candidate via Ringover.
Your call activity will appear in the 'Notes' section, along with the recording link, transcription link, and AI summary (for calls longer than one minute):
Your messaging activity (SMS and/or WhatsApp depending on your plan) will also appear in the 'Notes' section and can be grouped into a single note: