You’ll need to be an Administrator of a Ringover 👨💼 account to access this feature.
Step 1: Removing a user
First, you must remove a user in order to release a license.
💻 Go to https://dashboard.ringover.com/users.
Click on the name of the user you wish to remove and click “Remove this user” at the bottom of the page. 🗑️
💡 Deleting a user makes a Ringover license available which you can then reassign to a new user.
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NOTE: By deleting the user, all call recordings linked to their account will be automatically deleted. If you wish to keep the recordings, you can integrate the Ringover account with Dropbox, Google Drive, Amazon S3 (AWS S3), or via API by clicking here.
Step 2: Reassigning a license
💻 Go to https://dashboard.ringover.com/numbers.
Filter the number list by clicking “Available.”
Click on the number 📑 you wish to assign to your collaborator 👨, then click “Assign to a user”:
Select the user to whom you wish to assign the number from the drop-down menu:
You now know how to reassign a user license 👌