- Your new IVR builder
- Creating an IVR with call forwarding to a receptionnist
- Creating a switchboard with a go-back option
- Setting up smart routing for your IVR
- Set up call cascades on your IVR
- Customize call queues on your IVR
- Assigning a number to your IVR
- Creating a greeting with voice synthesis and background music
- Creating a switchboard with a code request
- Creating an IVR with forwarding to an external call centre
- Creating an IVR with forwarding to external numbers
- Adding aliases to your IVR
- Adding a survey at the end of a call
- Setting priority routing rules for your IVR
- Creating a scenario for special dates (holidays, etc.) on your IVR
- Creating an IVR with call forwarding to members of your Ringover team
- Creating a greeting in MP3 format for your IVR
- Creating an IVR with voice menu (press 1, press 2…)