Clearing the Ringover cache allows you to maintain optimal performance and ensure a seamless daily user experience. In this guide, you will learn why and how to easily clear the cache of your Ringover web (Webapp) or desktop application in a few seconds.

How to clear the cache of your Ringover applications

1. Why regularly clear the cache?

Clearing the Ringover cache is an essential practice to resolve minor daily glitches and optimize your work tool. This quick operation allows you to:

Optimize performance: Resolves slowness issues and streamlines navigation within the application.
Resolve glitches: Eliminates corrupt or outdated temporary files that might block certain features.
Protect your security: Secures your personal and professional data stored locally.
Free up space: Reclaims valuable storage memory on your computer.

2. Steps to clear the cache from the Ringover application

Follow these simple steps to clear the cache directly from your Webapp or desktop application:

Open your Webapp or desktop application.
Click on the Settings icon (gear icon).
Select the Security and Sign-in section.
Scroll down the page to the option "Clear cache and reload page".
Click on "Clear cache and reload page".
The application will automatically reload to apply the cleanup and refresh all your modules.

3. Clear your web browser cache

If you use Ringover directly from a web browser and prefer to globally clear its cache, here is where to find this option depending on your browser:

💡 On most browsers, you can also perform a hard refresh of the Ringover page using the keyboard shortcut Ctrl + F5 (on Windows) or Cmd + Shift + R (on Mac).

4. Frequency and usage recommendations

It is not necessary to perform this operation too frequently, but it remains an important troubleshooting step to keep in mind.

We advise you to clear the cache mainly:

If you encounter a display issue or an inactive button.
Directly after the deployment of a major update to the Ringover application.

🎉 You now know how to clear the cache of your Ringover applications to optimize performance and enjoy a completely smooth communication experience!